When you make the reservation please give your flight number and arrival time for the check-in arrangements, there is always a number you can dial on the hotel.
The building is developed in two floors and it reflects the authenticity of the Madeirean 19th century architecture. Guests may make use of the foyer with reception desk and hotel safe. There is also a bar, a games room and a TV room with fireplace. On the property surroundings there is a public Internet terminal and those arriving by car may make use of the free of charge car park.