Crowne Plaza Hartford Downtown has 350 guestrooms. Televisions are equipped with premium cable channels, video-game consoles, and pay movies. Guestrooms provide complimentary wireless Internet access, direct-dial phones, CD players, and voice mail. Guestrooms feature coffee/tea makers. Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include climate control, air conditioning, and desks. In addition, housekeeping is offered and amenities available on request include wake-up calls. Cribs (infant beds) are available. Crowne Plaza Hartford Downtown has an outdoor pool and a fitness facility. Business amenities at this 3.5-star Crowne Plaza property include complimentary wireless Internet access and business services. This Hartford property has a restaurant and a bar/lounge. Additional amenities include multilingual staff, complimentary newspapers in the lobby, and room service during limited hours.

Situated in the heart of Hartford, Crowne Plaza Hartford Downtown is close to Hartford Stage, Bushnell Park, and Mark Twain House. Also nearby are Trinity College and XL Center.